Non-urgent advice: Coronavirus
If you have a fever and/or a persistent cough, or loss of taste and or smell, runny nose, sneezing please do not come to the practice – please self isolate for 7 days and book a PCR test.
We are offering telephone and video appointments to our patient’s and if the GP feels you need to be seen you will be brought in for a face to face appointment.
If you have been directed to come into the practice it is mandatory that you wear a face covering and socially distance yourself from other patients and staff.
Please arrive for your appointment at the arranged time, if you turn up early you may be asked to wait in your car or outside the surgery.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further, and our active patient group exists to make sure that patient needs, and the practice offering are always heading in the same direction.
Out of Hours and Emergencies
If you can’t get an appointment with your GP or can’t get there during the day due to work or other commitments, you can use the Enhanced Access Service.
Sunderland offers extra appointments seven days a week at your local out of hours site, alternatively it may be possible to arrange an appointment at another site across the city which your practice will arrange.
Get more information about the Sunderland GP Enhanced Access Service.
NHS 111 & Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999
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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.